We are Registered with the Sri lanka Government Gem and Jewellery Authority(NGJA) Once you decide to buy a Gemstone or Jewellery (More then US$ 250)from us We will hand over the Gem or Jewellery to the National Gem And Jewellery Authority (NGJA) There,State Gem corporation valuers will evaluate and check for the value and quality. After they authorize the export of the gem or jewellery,the gem or jewellery will be sealed and retained at the state gem authority, until it is exported by Courier service. Please note all export gem and jewellery parcels must be insured against theft or lose. All these regulations are to make sure that the gems and jewelleries are exported at reasonable price which is beneficial to the customer as well as to ensure the genuineness of the gem.
We Will usually ship within 3 working (excluding Saturdays and Sundays)days after receipt of payment. (Below US$ 250)Registered Mail Service ,Shipping Delivery within 8-18 business days, Ship to worldwide. (More then US$ 250)Express Mail Service(EMS) Shipping with tracking (Insurance Included)Delivery within 3-7 business days. Ship to worldwide.When we ship your order you'll be e-mailed so you know it is on it's way. An email acknowledging receipt of goods will much appreciated.
Satisfaction is our guarantee. We want you to be satisfied with what you have ordered, and if there is any item that does not please you, you may return it in the original, unchanged condition within 14 days (started from date of purchased) for a full refund minus shipping.Also when you would like to return an item, please ask us for the return authorization code first. Please Make sure you send the item by registered or insured mail. For all returned items, the customer takes responsibility of all shipping costs, Ringsberry.com(day2day (Pvt)Ltd will not be responsible for loss of return shipments. Goods also can be exchanged for any item available on our website. We undertake shipping costs for the exchanged item. Refunds will be made using the method of payment used in the original purchase.